WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR WRONG PRODUCT?

Dalstrong has a limited lifetime warranty guarantee for our cutlery against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Limited Lifetime Warranty is non-transferable.

Despite our policy, we are a family-owned company and try to treat our customers like family too. We place your happiness above our profits and bottom line in the hopes of continued loyalty and mutual trust.  Please contact our Customer Service providing your order ID# and we will look into the matter.

Contact Us

Not finding what you're looking for? Contact Us Directly at info@dalstrong.com