We offer an industry record-length 70-day full money back guarantee and a limited lifetime warranty.
Dalstrong has a limited lifetime warranty guarantee for our cutlery against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use (dropping, cutting hard surfaces, prying, etc.), improper maintenance, accidents, or loss or theft.
Please ensure the products are packaged securely in their original packaging with all accessories. Once we receive the return, we will inspect the items, and if everything meets our requirements, your refund will be processed to your original form of payment.
Note: Products that are not properly packed, damaged, or in an unusable condition may lead to a declined refund.
If you ever have any issues with any Dalstrong products, simply send us a message to info@dalstrong.com with your Order ID along with any images of your concern and we will be pleased to assist you.